|Place Name||Lush Furniture Flagship|
73 Upper Paya Lebar Rd
|Vicinity||73 Upper Paya Lebar Road, Singapore|
|Phone Number||6858 5882|
|International Phone||+65 6858 5882|
|Place Type||furniture_store, home_goods_store, store, point_of_interest, establishment|
|Operating hours||Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 11:00 AM – 8:00 PM
NEVER USE THIS COMPANY I wish I could give it zero stars Absolutely worst company ever. Our table was promised to take 8-10 weeks..... 6 months later we still do not have it. They are liars and thief’s. The customer service is absolutely appalling. We are about to send the police to investigate them.
DO NOT BUY FROM HERE! Worst customer service/retail experience I have ever had. We ordered our customised sofa April 2016 with delivery promised in 6-8 weeks. Lush continually promised delivery dates that were not met. I count 4 times a delivery date was promised, without anyone showing up. We then find out that our sofa in fact hadn't even been made so Lush were just stringing us along and wasting our time. The sofa finally arrives at the very end of August, 3 months late, but we find the sofa to be of inferior quality to what we paid for and what was displayed in the show room (see photo). We asked Lush to come inspect the sofa and they promised to send us replacement cushions. Its now 9 months later and still no call, text or update from Lorrie or anyone from their customer service team regarding our replacement cushions. Horrendous service and poor products from what seems like a reputable/upmarket company. Don't fall for the shiny show room and slick sales. Behind the scenes this company is a Micky mouse shop.
I went to lush furniture to check out there new promotion bundle tables. Price is really good and the sales staff is very helpful. I scared coz its my first time to buy pre- order items thought wont deliver. But to my surprise it came on time. Got wide selection of design.
Worst customer service ever. We ordered 4 chairs on 7th July and we were told it will take 8 weeks to arrive which was fine. We got them only on 17th October which was delayed over a month. One chair was broken during transportation, no one followed up until i tried to call them numerous time and FB messaged them. The customer service guy has a very bad attitude and hung up on me while I was providing the order number. Finally someone got in touch with us after i messaged them on FB again and we were informed the replacement will take another 8 weeks to arrive! Just few days ago we just noticed one of the 3 chairs we received is faulty. I emailed them and until now no one has followed up! If you are considering to buy furniture from them, think twice if u want to go through this hassle!
I ordered 2k worth of furniture and paid in full. The promised delivery is 8-10weeks. After 8th week, i called to ask and the sales person told me that the order was not processed. I was obviously furious and demanded a refund. First they told me refund is not possible. After complaining to several people, they finally agreed to refund. However, despite claiming that they had processed the refund, they did not refund me. I am now lodging a small claims case against them.
|Full Address||73 Upper Paya Lebar Rd, Singapore 534818|
|Geo (Latitude, Longitude)||(1.336755, 103.8869541)|
|Route||Upper Paya Lebar Road (Upper Paya Lebar Rd)|
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