|Place Address||22 Changi South Avenue 2, Singapore 486064|
|Vicinity||22 Changi South Avenue 2|
|Phone Number||6883 7000|
|International Phone||+65 6883 7000|
|Place Type||point_of_interest, establishment|
Security guard and Malay old uncle take his own sweet time find and bring out package. Horrible experience with UPS. arranged timings also extremely rigid. Inefficient and inconsiderate. Not recommended to ever use their services.
Poor customer service, did not even state a reason for late delivery simply saying "sir today we cannot make it"
Absolutely terrible. Organised evening delivery. Arranged my day specifically to be at home during 7 - 10pm time slot. Called UPS at 6:50 to confirm delivery would take place. Reassured it would definitely arrive. 9:50 nothing. Called UPS, customer nonservice officer advised it would be delivered but may be late but it would definitely arrive that evening. I asked whether he could contact driver to find out where he was and what time he would arrive, officers initial response was he could not contact driver. I didn't accept this, UPS is a global logistics Co. and the fundamental aspect of their business is knowing where packages are. He eventually conceded and said he would call. Placed on hold for 10 mins and then he cut me off as it was then 10pm and must of been his home time. Tried to call back but telephone lines now closed. Phoned UPS in the morning to find out what happened and to complain, manager was in obligatory never ending meeting and the nonservice officer did not say sorry once and advised I should send an email. This is not what you expect from a global business. Is it not too much to expect that if a customer has a problem, one specifically of UPS making they should take this problem on and do everything they can to help resolve this at the customers convenience and at the very least have the courtesy to say sorry!
Collection and Delivery
|Full Address||22 Changi South Avenue 2, Singapore 486064|
|Geo (Latitude, Longitude)||(1.330519, 103.9673)|
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